Public Safety

Public safety is at the foundation of all we do. The safety of the public influences every decision we make. We take a proactive approach to public safety by implementing safety measures before, during and after construction.

During construction and installation of the natural gas line, the following measures are taken:

  • Implementation of a corrosion prevention system.
  • Verification of the integrity of natural gas lines through x-ray of welds.

Once the natural gas line has been installed and prior to putting it into service, the following steps are taken:

  • Internal inspection of the natural gas line.
  • Performance of pressure tests using water or air.

During the lifetime of the natural gas line, the following occurs:

  • Internal inspection of natural gas lines with “in-line” inspection technology.
  • Continuous remote monitoring (24/7) of all natural gas lines and facilities by Xcel Energy’s staffed gas control center.

Call Before You Dig 

A common cause of natural gas incidents results from improper or unauthorized digging near underground utilities. Prior to digging, call 811 or visit to have buried utility lines located and marked. 

Locating buried lines before digging prevents potentially dangerous natural gas conditions that result from damaging a buried gas line.

Learn to Recognize a Natural Gas Leak 

If you ever suspect a natural gas leak, leave your home or business immediately. Once you are safely away, call 911, then Xcel Energy at 800-895-2999. 

It is important to know how to recognize potentially dangerous natural gas leaks, so use your senses. Signs of a gas leak include: 

  • A “rotten egg” or sulfur-like odor, although it may smell differently to you. 
  • Hissing, whistling or roaring sounds outside near the natural gas line or inside near an appliance. 
  • Dirt spraying into the air or continuous bubbling in a pond or creek. 
  • Unexplained dead or dying vegetation. 

For additional information on our commitment to safety, please visit: